Pengaduan Driver

Laporkan masalah yang Anda alami dengan driver Gojek, mulai dari keterlambatan hingga perilaku tidak menyenangkan.

Gratis
A concerned customer talking to a Gojek driver during a ride.
A concerned customer talking to a Gojek driver during a ride.
Close-up of a smartphone screen showing the Gojek app's complaint submission form.
Close-up of a smartphone screen showing the Gojek app's complaint submission form.

Pengaduan Layanan

Sampaikan keluhan terkait layanan Gojek seperti pembayaran, aplikasi, atau pengalaman pengguna yang kurang memuaskan.

Gratis
gray computer monitor

Kontak Kami

Sampaikan keluhan Anda, kami siap membantu.

Galeri Kami

Momen nyata dari bantuan dan pengaduan Gojek

A Gojek driver assisting a customer with a smile on a sunny city street
A Gojek driver assisting a customer with a smile on a sunny city street
A close-up of a customer's phone displaying the Gojek help center interface
A close-up of a customer's phone displaying the Gojek help center interface
Gojek support staff engaged in a friendly conversation with a user at a help desk
Gojek support staff engaged in a friendly conversation with a user at a help desk
A community event organized by Gojek focusing on customer feedback and assistance
A community event organized by Gojek focusing on customer feedback and assistance
A Gojek driver receiving guidance from a support team member in an office setting
A Gojek driver receiving guidance from a support team member in an office setting
Smiling faces of Gojek users showing satisfaction after resolving issues through the platform
Smiling faces of Gojek users showing satisfaction after resolving issues through the platform